Contact Us
For the latest updates on operations and information on financial hardship assistance, please visit our Coronavirus response page at www.sdfcu.org/coronavirus.
Routing Number: 2560-7534-2 | Swift Number: SDFCUS33
General Mailing Address
State Department Federal Credit Union
1630 King Street
Alexandria, VA 22314-2745
Phone Numbers
Phone Banking (Account24)
Available 24 Hours
703-706-5172 (direct)
Card Services
Available 24 Hours
703-706-5000
800-296-8882
International Toll Free Numbers for Card Services
Belgium: 0800-11-766
Canada: (800) 654-7728
France: 0800-90-1615
Germany: 0130810002
Guam: (800) 654-7728
Italy: 800-897-089
Japan: 0531-11-1727
Mexico: 00-1-800-336.7728
Panama: 00-1-800-111-0038
Philippines: 1-800-1-111-9081
Spain: 900-99-1164
United Kingdom: 0-800897330
United States: 800-296-8882
Mortgages
For help with new mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-739-3092 (Direct)
800-296-8882
Member Solutions (Collections)
8:00 AM - 4:30 PM ET Monday-Friday
703-706-5100 (direct)
800-296-8882
Lending and Home Equity Center
8:30 AM - 4:30 PM ET Monday-Friday
703-706-5116 (direct)
800-296-8882
Credit Card PIN Change
888-886-0083
Debit Card PIN Change
866-985-2273
Lost or Stolen Credit/Debit Card
703-706-5000
800-296-8882
or contact Visa directly at: 800-VISA-911
Flexpoints Rewards Program
888-695-8292
Mortgage Servicing
For help with existing mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-706-5241 (direct)
800-296-8882
Wire Desk
8:00 AM - 4:00 PM ET Monday-Friday
703-706-5170 (direct) or 703-739-3027 (direct)
800-296-8882
Mailing Addresses
Deposits and Loan Payments
State Department Federal Credit Union
P.O. Box 1430
Alexandria, Virginia 22313-1430
Credit Card Payment Processing Department (Overnight)
PSCU
Visa
560 Carillon Parkway
St. Petersburg, Florida 33716
Supervisory Committee
State Department Federal Credit Union
Supervisory Committee
P.O. Box 1741
Alexandria, Virginia 22313-1741
Credit Card Payments
PSCU
Visa
P.O. Box 37603
Philadelphia, Pennsylvania 19101-0603
Credit Card General Correspondence
State Department Federal Credit Union
P.O. Box 1429
Alexandria, Virginia 22313-2029
Email Addresses
Lending Inquiries – Personal, Vehicle or Credit Card Applications
clspecialists@sdfcu.org
New Mortgages and Applications
mortgage@sdfcu.org
Mortgage Servicing
mortgage_service@sdfcu.org
New Accounts and Membership Applications
newaccounts@sdfcu.org
Outgoing Wires
wires@sdfcu.org
Online Banking and Bill Pay
online@sdfcu.org
Home Equity Inquiries
hespecialists@sdfcu.org
IRA Information
ira@sdfcu.org
Member Solutions (Collections) and Delinquency Inquiries
collections@sdfcu.org
Human Resources
hr@sdfcu.org
Senior Management Team
senior_management@sdfcu.org
Board of Directors
board@sdfcu.org