Contact Us
Routing Number: 256075342 | Swift Number: SDFCUS33
24-Hour Member Services
703-706-5000 or 800-296-8882
Telecommunications Relay Service (TRS): To automatically connect to a TRS operator when contacting us, please dial 711 first. For more information, visit the Federal Communications Commission (FCC).
General Mailing Address
State Department Federal Credit Union
1630 King Street
Alexandria, Virginia 22314
Virtual Meeting
Meet a member service representative by video. Service available Monday – Friday, 9:00 a.m. – 3:30 p.m. ET.
Join the virtual lobby service queue
or
Schedule a virtual appointment
Branches
SDFCU Branches are open Monday-Friday, 8:30 a.m. - 4:00 p.m. ET. Members also have access to CO-OP Network Shared Branch locations and free shared ATMs.
View Branch and ATM Locations
Phone Numbers
Phone Banking (Account24)
Available 24 Hours
703-706-5172 (direct)
Card Services
Available 24 Hours
703-706-5000
800-296-8882
For international Toll Free
View VISA Global Assistance Phone Numbers
Credit/Debit Card Activation or PIN Change
1-800-631-3197 (inside the U.S.)
531-262-5350 (outside the U.S.)
Lost or Stolen Credit/Debit Card
703-706-5000
800-296-8882
or contact Visa directly at: 800-VISA-911
Flexpoints Rewards Program
866-597-1575
Consumer and Home Equity Lending Department
8:30 AM - 4:30 PM ET Monday-Friday
703-706-5116 (direct)
800-296-8882
Member Solutions (Collections)
8:00 AM - 4:30 PM ET Monday-Friday
703-706-5100 (direct)
800-296-8882
Loan Servicing
For help with existing mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-706-5241 (direct)
800-296-8882
Mortgages
For help with new mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-739-3092 (Direct)
800-296-8882
Mailing Addresses
Deposits and Loan Payments
State Department Federal Credit Union
P.O. Box 1430
Alexandria, Virginia 22313-1430
Credit Card Payment Processing Department (Overnight)
PSCU
Visa
560 Carillon Parkway
St. Petersburg, Florida 33716
Credit Card Payments
PSCU
Visa
P.O. Box 37603
Philadelphia, Pennsylvania 19101-0603
Credit Card General Correspondence
State Department Federal Credit Union
P.O. Box 1429
Alexandria, Virginia 22313-2029
Supervisory Committee
State Department Federal Credit Union
Supervisory Committee
P.O. Box 1741
Alexandria, Virginia 22313-1741
Email Addresses
Personal, Vehicle or Credit Card Inquiries and Applications
clspecialists@sdfcu.org
New Mortgages Inquiries and Applications
mortgage@sdfcu.org
Loan Servicing (for help with existing Mortgages)
loan_servicing@sdfcu.org
New Accounts and Membership Applications
newaccounts@sdfcu.org
Outgoing Wires
wires@sdfcu.org
Online Banking and Bill Pay
online@sdfcu.org
Home Equity Inquiries and Applications
hespecialists@sdfcu.org
IRA Information
ira@sdfcu.org
Member Services and Correspondence
sdfcu@sdfcu.org
Member Solutions (Collections) and Delinquency Inquiries
collections@sdfcu.org
Human Resources
hr@sdfcu.org