When can I use Video Teller?

Video teller machines offer access to tellers Monday-Friday from 8:00 a.m. - 5:00 p.m. This enables you to access a teller after the branch is closed. You can also use the machines 24/7 as a self-service ATM.

What type of transactions can I complete with a video teller?

You can perform almost any type of transaction using a video teller machine, including make deposits, do withdrawals, transfer money. pay your loan, and make account inquiries. You have the option to conduct transactions by speaking to a Video Teller for personalized assistance, or self-serve as with a traditional ATM.

Interactive Teller Machines

Q: What is a Video Teller?

A Video Teller Machine is an enhanced ATM. At a Video Teller Machine, you can put in your card to perform all the functions you can usually do at an ATM, or you can select to speak to a Video Teller and receive personalized assistance.

Interactive Teller Machines combine the look and function of an ATM with the opportunity for a live teller experience. Interactive Tellers are available at our Alexandria, Charleston FLETC, Clarendon, Foreign Service Institute (FSI), and Rosslyn locations. At these locations, the Interactive Teller Machines offer the added convenience of teller access when the branch is closed.

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Hours

Speak with a Teller: 8:00 a.m. – 6:00 p.m.
Monday – Friday
Self-serve ATM: 24/7

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Locations

Alexandria
Clarendon
Charleston FLETC
Foreign Service Institute (FSI)
Rosslyn

What can you do at an Interactive Teller Machine?

You can self-serve ATM transactions or speak to an Interactive Teller for personalized assistance. Services include:

Make deposits
Do withdrawals
Transfer money
Pay your loan
Make account inquiries

Interactive Teller FAQs

Find answers to the most commonly asked questions about our Interactive Teller Machines.

What is an Interactive Teller Machine?

An Interactive Teller Machine is an enhanced ATM. At an Interactive Teller Machine, you can put in your card to perform all the functions you can usually do at an ATM, or you can select to speak to an Interactive Teller and receive personalized assistance.

When can I use an Interactive Teller Machine?

Our Interactive Teller Machines offer access to tellers Monday-Friday from 8:00 a.m. - 6:00 p.m. This enables you to access a teller after the branch is closed. You can also use the machines 24/7 as a self-service ATM.

What type of transactions can I complete with an Interactive Teller Machine?

You can perform almost any type of transaction using an Interactive Teller Machine, including:

Make deposits
Do withdrawals
Transfer money
Pay your loan
Make account inquiries

You have the option to conduct transactions by speaking to an Interactive Teller for personalized assistance, or self-serve as with a traditional ATM.